— FAQ
The questions we hear most.
Have a question that isn’t here? Write to us at studio@jobeauty.np — we read everything.
What is Jo Beauty?
Jo Beauty is a Nepali beauty brand committed to redefining beauty standards and providing high-quality cosmetic products in Nepal.
Is Jo Beauty an online-only store?
No, Jo Beauty operates both online and in-store. You can visit our physical store at Lazimpat, Kathmandu.
How much is the shipping charge?
Within Kathmandu Valley: Rs. 100 Rest of Nepal: Rs. 200 International Shipping: Charges vary depending on the country and location.
What is your refund policy?
We accept refunds within 7 days of delivery under the following conditions: The product must be unopened and undamaged. The customer will bear the return shipping cost.